"On behalf of our family, I am writing to thank you for the care and support you gave my Uncle during his short stay with you, particular thanks go to the carers who took Uncle for walks and trips to the Riviera, it was most kind and thoughful" (2018)

 

"Thank you so very very much for your fantastic care and kindness shown to my father.  Also thank you for all the support shown towards his family, you made a very difficult time that much easier, and we will never forget that" (2018)

 

"Just to say a BIG THANK YOU for looking after our mum for the past two years.  We all appreciate your kindness, we know that mum thought you were all fabulous" (2018)

 

"My mums 82 years old. Her dependency has increased on me as her carer greatly over the last 12 months. Our first visit to The Old Malthouse was in April for respite. The staff greeted us with a warm and friendly manner. They made my mum feel very welcome. Mum has stayed with them several times and because of them I can leave her knowing she is being treated with dignity and total care. She loves staying there. She also goes to their day care centre twice a week. The atmosphere is so social and gives her friendship, dignity and the chance to get out and enjoy herself. I leave her knowing she is in the caring hands of all the staff. I couldn't ask for anything more" (2018)

 

Thank you so much for laying on the birthday tea for Mum, it was greatly appreciated.  A friend popped in on Mum's birthday, and commented on how well Mum looks, which is a credit to the care she is receiving. (July 19)

 

Thank you for looking after Nan so well for the past few years, she loved it at the Old Malthouse (June 19)

 

Thank you to you and your wonderful team for the kind, cheerful care of my husband (April 19)

 

A great big thank you for the wonderful care and attention you all gave my Uncle, from the moment he arrived he was very happy (March 19)

 

I thank you from the bottom of our hearts for all the love and care shown to Auntie (Jan 19)

 

Thank so much for all the effort made for Mum's birthday today, I think the photos say it all!  The wondeful care you give her and warm welcome we receive when we visit is amazing.  (April 19)

 

Thank you very much for all the care and support given to my dad during his time with you, in particular his last few weeks.  Everyone was so kind, understanding and respectful.  It was much appreciated by us all (Feb 19)

 

I just wanted to let you know that I have noticed how gentle and kind the carers are with Mum, they are so lovely (April 19)