"Thank you so much for taking such wonderful care of my mum.  She has always sung the staff's praises and said how lovely each and everyone of you are.  Its been an emotional time for the family, so it means a great deal that you were always so kind and welcoming.  You are so wonderful doing the job you do and the whole family is appreciative"  (Nov 23)


"Thank you for caring for our Mum and Dad for the last two years, you guys are so wonderful" (Jun 23)


"Thank you all for making both our Mum and Dad so comfortable.  We will cherish all the fun moments we had with Dad "the gentleman" and thank you all.  True angels every one of you" (Jun 23)


"Thank you all for making us so welcome on our visits and for looking after our darling dad" (Jun 23)


"I rate the Old Malthouse very highly, it provides an excellent standard of care and support.  My mother's room is beautifully decorated and kept very clean, but it is the staff who make the home OUTSTANDING"  (May 23)


"Thank you all so very much for your care of Dad, he couldn't have been looked after any better, we really appreciate it" (May 23)


"Thank you so much for all the love and care shown to Dad whilst he was with you at the Old Malthouse" (Apr 23)


"We would like to thank everyone for the caring and considerate way you have looked after my husband while he was a resident with you.  Especially the love and support that was shown to him and us as a family in his last days" (Jan 23)


"Just a few lines to say an enormous thank you for the wonderful care you gave our brother, whilst he was a resident with you.  We are so appreciative of the amazing care he was given" (Dec 22)


"Thank you for looking after my Mum so well, she was so happy with you all" (June 22)


"I would like to say a huge thank you for helping to make the Old Malthouse my Dad's forever home.  You all work so hard towards keeping Dad safe and happy, and we love you all.  When we telephone we are always greeted warmly, and everyone is so kind when we visit.  We feel you are all Dad's extended family an we are more grateful than you will ever know" (May 22)


"To each and everyone of you, we want to say a huge thank you for your kindness and care of our Dad.  It is so hard to not be able to do all the caring ourselves, so we are so grateful that there are all of you" (April 22)


"Thank you very much for the care and support given to our Mum, its all very much appreciated" (March 22)


"Thank you so much for all the extra hardwork you're putting in, keeping everyone safe and well.  Enjoy this cake with my Mum" (March 22)


"We would like to express our heartfelt gratitide to everyone for taking such good care of Mum.  We never worried that her needs were not being met, as you all worked so hard to make her feel at home.  It is reassuring to know that her last few days were peaceful.  We honestly can't thank you enough" (June 21)


"Dear Dad, we have spoken to a few of the staff, they seem to be bery nice, and most importantly very efficient and highly qualified.  The food sounds so very good, and getting your bacon sandwich made us both jealous" (June 21)